Privacy policy

Welcome to Pearls & Petals US.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://pearlspetalsus.com.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping address, and billing details when you place an order or contact us.

  • Payment Information: We do not store your credit/debit card details. All payments are securely processed by trusted third-party providers.

  • Browsing Information: IP address, browser type, device type, and pages visited to help us improve our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations, shipping updates, and customer support communications

  • Improve website functionality and enhance user experience

  • Send promotional emails (only if you choose to opt-in)

  • Respond to your inquiries or service requests

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Trusted third-party providers (e.g., shipping carriers, payment gateways) to complete your order

  • Legal authorities, if required by law

All partners are contractually bound to protect your information.

4. Data Security

We use secure servers, SSL encryption, and industry-standard practices to safeguard your data. However, no online platform can guarantee 100% security.

5. Your Choices

  • You may opt out of promotional emails anytime by clicking “unsubscribe” in our emails.

  • You may request access, updates, or deletion of your personal data by contacting us at support@pearlspetalsus.com.

6. Cookies

We use cookies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

You can manage cookie settings through your browser.

7. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect data from children.

8. Delivery & Jurisdiction

  • We currently deliver only within the United States.

  • This Privacy Policy is governed by the laws of the United States.

9. Contact Us

If you have any questions, concerns, or requests regarding this policy, please contact us: